FAQ

We’re sure you have lots of questions, and we’ve done our best to answer them.  Read more about our safety protocols, cancellation policy, and more. 

Q:  Do I need to be a member of PRO Club to enroll my child for camp?  
A:  No. Kid’s Camps are open to everyone. However, members do receive priority registration and member pricing. Members are welcome to register non-member friends at the non-member rate.  

 
Q:  Are all camps one-week long?
A:  Most of our camps are one-week long.  However, we also offer daily camps. Daily Budding Artists, Daily Science Lab, Daily Sew & Swim, and Daily Fundamental Swim are our daily camp offerings, which may be registered for one day or as many as you wish.  


Q:  What is the time schedule?    
A:  With the exception of half-day camps, most of our camps are scheduled from 9:00 a.m. - 5:00 p.m. 
Aquatic camps are scheduled from 9:00 a.m.- 4:00 p.m.


Q:  How many children are with one instructor/counselor?
A:  Usually, our ratio is 10:1 and sometimes 15:1, depending on the space. We make every effort to minimize group mixing during camp sessions, and activities are designed to reduce close contact.  


Q:  What are the camp counselor qualifications?
A:  All of the PRO Club camp teachers and counselors have passed background checks and are CPR/First Aid certified. In our specialty sports camps, the coach is certified in their sport and is either a sport professional, former/current collegiate athlete, or former/current Varsity/Club Sport athlete.  


Q:  Is lunch/snack included?
A:  As of 3/01/2021, lunch and snacks are not included due to government guidelines and limited food services at PRO. We request that parents pack a nut-free lunch, snacks and water bottle for their child(ren). For lunch and snack, kids will be socially distanced. Coaches and staff are not permitted to handle or microwave any food items for campers. Lunches are stored in camper’s backpacks within their own designated cubby. Grab and Go food, snacks, and beverages are available for purchase in the Café before the start of camps.  

 

Q:  Do you have any discounts available?
A:  Members and child of members receive member and child-of-member pricing.  


Q:  What is the cancellation policy?
A:  PRO Club reserves the right to cancel any camp that does not meet capacity requirements. You will be notified of any cancellation. Minimum of four participants must be enrolled for camp to be held. In the event a camp is canceled by PRO Club, any registered participant will be refunded 100% of their original payment. There are no pro-rated refunds or make-ups offered for missed days of registered camps.  

If a member or guest needs to cancel a camp reservation or reschedule a session, one week notice is required. Please contact the Front Desk to make a cancellation. Camp fees are non-refundable for cancellations made less than one week prior to the first day of the camp session, which is always on a Monday.
 

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Q:  What is the location for the camps?

A:  Most of the camps are held in the spacious facilities at PRO Club in Bellevue. Some of our specialty camps are in local parks and our Horse, Urban Farm, Survivor, Aquatics Leadership, Junior Lifeguard, Aquatics Leadership and Around the World camps will be held at the beautiful one-of-a-kind Pegasus Ranch Property in Redmond. 

Q:  Do you administer swim tests for children?

A:  For swimming camps, campers will be given a swim test.  Children who do not pass or elect not to participate will be required to wear a life jacket. A safety talk will be provided to all swimmers. Lifeguards and camp counselors also supervise swimmers. Due to COVID limitations, Discovery Bay and Pavilion Camps will not include swimming.

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Q:  Are face masks required?
A:  Yes. The most recent state guidance requires children over the age of 2 to always wear a face masks, with some minimal exemptions. Exemptions do apply when children are exercising (socially distanced) outdoors or swimming in a pool. Coaches and instructors are required to always wear a face mask. Face masks may be removed while eating snack and lunch.

 
Q:  What are the additional safety protocols in place to protect my child(ren)? 
A:  Safety is our number one priority. Our teams have worked hard to ensure that all cleaning protocols have been enhanced to not only meet but exceed CDC recommendations for cleaning and sanitization. PRO Club has invested more than a million dollars in state-of-the-art cleaning technology to make PRO Club the cleanest and safest facility. No one even comes close. 


This includes:

  • Patented airPHX® air purification continually sanitizes the air and everything the air touches 24/7.

 

  • UV Sanitation Robots are used at night to sanitize all kid’s spaces.

  • UV Triple Filtration keeps our pools crystal clear and clean.

 

  • Electrostatic disinfecting sprayers are used to sanitize small equipment and high touch areas.  

 

  • 24/7 Clean Team maintains the facilities club cleanliness.

 

  • Spray disinfecting bottles and clean towels are on every piece of equipment.

  • All camp coaches/instructors have completed in-depth training on cleaning, sanitization, and camp schedule/logistics procedures.